SUPPORT CATEGORIES: #
- The attached file is your insurance certificate. Your membership number is both your policy number and your insurance card number.
- Policy & Benefits: View here
IMPORTANT NOTES: #
- OVHC is valid when you hold the corresponding eligible visa.
- For policy cancellations or refunds due to early departure or other reasons, please notify us in advance if you already have a planned date, instead of waiting until your departure, as cancellations cannot be backdated. Note: According to the provider’s policy, the first month’s premium is non-refundable.
- If you need to extend your insurance, please log in and make the payment.
- For any expected changes to your visa, please contact Annalink’s partner for assistance as soon as possible.
HOW TO USE YOUR INSURANCE: #
- Using your insurance: In Australia, you need to first visit a GP (General Practitioner), who will provide referrals to specialists or hospitals if necessary.
- Register your insurance account View here – The account includes features that allow you to:
- Update personal information (Your profile)
- Submit claims online (Claim online)
- Enter your address in Australia to receive your medical card
- Change your password
- Find the nearest clinic: View here
- For assistance within Australia, call 134 135
The Australian healthcare system:
https://www.bupa.com.au/health-insurance/~/-/media/6D2405F7DC86477991A3624C6D8388C0.ashx
CONTACT ANNALINK: #
Hotline:
- Australia: (+61) 430 330 198
- Vietnam: (+84) 28 3821 7005 (HCM) / (+84) 24 6253 3025 (HN)
- Nepal: (+977) 98 1072 4911 / (+977) 98 0271 7977
- Indonesia: (+62) 811 1230 0887
- Thailand: (+66) 83 989 8884
- India: (+91) 901 604 4556
Email:
- Australia: marketing.sydney@annalink.com
- Vietnam: marketing@annalink.com
- Nepal: agents.nepal@annalink.com
- Indonesia: agents.indo@annalink.com
- Thailand: agents.thai@annalink.com
- India: agents.india@annalink.com